Category: Tech Support Life

  • Digital Exhaustion: Reclaiming Energy and Living Life Offline

    Digital Exhaustion: Reclaiming Energy and Living Life Offline

    From WebTV in 1996 to corporate control and infinite apps today, being online for nearly three decades has reached its limit. Here is why I’m deleting accounts, cutting the noise, and heading back offline. Feeling drained by constant tech, devices, and digital noise? Here is an authentic look at digital exhaustion and how to step…

  • The Mute Button Chronicles

    The Mute Button Chronicles

    Ever wonder what technical support professionals are really thinking while helping customers? Welcome to The Mute Button Chronicles—a humorous look at the conversations that happen after the microphone is muted. If you’ve ever worked customer service, IT, or a help desk, you’ll probably recognize yourself in these pages.

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